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Discover why Western Mass Collision is the trusted choice for auto body repair and collision services in West Springfield, MA. Our satisfied customers rave about our top-quality workmanship, fast turnaround times, and personalized, family-style customer service. With over 25 years of experience, we’re proud to be a preferred provider for major insurance companies. Read authentic reviews and testimonials to see how we restore vehicles and exceed expectations across Western Massachusetts.
Western mass collision made the dent disappear. Nancy made planning a time for work to be done a breeze and was always so kind and helpful. Andre made the pricing for the quote transparent and explained the work that needed to be done and the time it would take. When it came out of the shop it looked absolutely amazing and you wouldn’t be able to ever tell where the damage was. I noticed a very small imperfection and asked wmass collision if they could fix it and they said they would be happy to. Andre made sure that this fix was to my liking and was to perfection. All said and done the car looks brand new. Thank you so much I really appreciate it western mass collision.
My car looks amazing! It looks better now than when I bought it. And the interior was sparkling too! They kept me informed and up to date and had the car done exactly when they said it would be. Highly recommend.
No one will do it better than this company. They did it for us several times. We were very grateful. Nice workers. They especially have such a host Andrey. Very nice and very friendly. I recommend it, you will not regret it.
After being in the collision repair field myself and have had the opportunity to work for Western Mass collision, I knew there was only one place to send my wife’s 2018 Nissan Rogue for quarter panel repair. Andre and the crew did an outstanding job on the repair and my wife is over the moon with how well the finished repair looks. We can’t thank Andre, Nancy and the entire crew over there for such a speedy and professional repair! If you have any kind of refinishing work that you need done, do not hesitate to reach out to them!
Very satisfied with the work done and the detailing of the interior and exterior. Also the customer service was very friendly. Thank you
William
Western MA Collision was excellent. They kept me informed about progress on my repair. They did an amazing job with the actual repair and were very helpful along the way with referring me for a rental car to helping with putting carseats back in. Impressive business!!
Clark
Andre and Nancy go above and beyond. Not only do they relieve the stress of car repair after a collision, but they communicate and are transparent through the whole process.Andre and Nancy go above and beyond. Not only do they relieve the stress of car repair after a collision, but they communicate and are transparent through the whole process.
Emma
Quality of work is pristine and the customer service provided is outstanding as always thanks again!
David
Another wonderful experience with WMC! You folks are the only place I will bring my vehicles for body work – top notch work, seamless scheduling, and friendly and helpful staff! I recommend WMC to everyone!
Katrina
We were appreciative of the progress updates, thank you! And thank you for staying a little later after closing until we got there for pickup, we really appreciated this. Our van looks absolutely awesome and we cannot believe how clean it is, what a pleasant surprise, thank you!!!!! Overall we are incredibly impressed and would most certainly recommend you to our family and friends. Thanks again for a job well done and a job very much appreciated! Absolutely, positively, 100% would recommend Western Mass Collision to everyone!
Madeline
Andre and Nancy were extremely professional and helpful. They provided me with updates on the status of parts and repair status. We highly recommend them to anyone who needs auto body repairs!
Bokul
The work done to my SUV was spectacular. The people there were very courteous and friendly. I would recommend anyone to bring their vehicle to Western Mass Collision.
Mario
I was already expecting WMC to do a fantastic job with the repairs from previous work they did to the car but they completely cleaned the car inside and out. I was not expecting the inside of the car to be clean and detailed.The car looks brand new on the inside as well as the outside. Thanks WMC!!!!
Thomas
Every person I met at Western MA Collison was polite, knowledgeable and helpful—right down to the front desk secretary, Marge! Thank you WMC, for speedy, competent and very capable work AND for doing the job at record speed!! I would not only recommend them—they are the only repair shop I will ever go to!!
Martin S.